Delivery information

We use Royal Mail for our order deliveries. All lead times shown are subject to stock availability and take effect once full payment/payment details have been received. We will keep you informed of any products that you have ordered that are out-of-stock or unavailable. 

Royal Mail Standard Delivery

UK Mainland - £ 3.50 (small package)

This service is only available for orders up to the value of £18.00

For peace of mind we generally advise customers to select the tracked express service as any orders sent this way via Royal Mail is not tracked or guaranteed. We hold no liability should parcels go missing. No refunds will be given and no replacement goods will be sent.

Express/Tracked Service

For extra peace of mind we use Royal Mail Track & Trace service. Online visibility of your parcel journey and final confirmation of delivery, so you can monitor your order from dispatch to receipt.

UK Mainland - £5.95.

We will send an email when your order is has been dispatched. All deliveries MUST be signed for on delivery.

International Tracked & Signed 

Europe - £14.95 

All other worldwide destinations - £19.95 

Collect in store

For our "collect in store" service, to collect your goods, please bring with you either a printed copy of your invoice or the card used for payment. If you have selected this service in error, please contact us on 01698 338 025 and we can arrange to have the delivery cost charged to your account and have your goods shipped.

The opening hours at The Well Shop are:

Mon-Fri 9.30am-5.00pm

Saturday Matchday. 9.30am-kick off and for 30 mins after the game

Saturday non matchday. 9.30am-1.00pm